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Feel Like You Have a Sixth Sense? You're Probably Right.
Researchers say that entrepreneurs have a heightened sense of trust. Here’s why that matters when you’re building a business.
Do you ever feel like you have a sixth sense when it comes to knowing who to trust - and more importantly, who you shouldn’t trust? Well, that may actually be the case.
New research indicates that entrepreneurs possess a more refined sense of trust than most people.
Business owners also build trust more quickly than others in work-related situations and are more sensitive and quicker to react to dishonesty, the researchers found.
Since building trust with customers, employees and business partners is essential, it’s important to think about what really goes into doing that.
One of the most important ways to build trust with others at work involves focusing on emotions, rather than facts.
This article in Positive Psychology about building trust in personal relationships (and let’s face it - aren’t all relationships personal?) points out that it’s a slow process that starts with being true to your word, communicating effectively and being consistent. The same is true in business. It’s also important to give others the benefit of the doubt when their own honesty comes into question. Often what seems like dishonesty is just a misunderstanding.
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Interestingly, one of the most important ways to build trust with others at work involves focusing on emotions, rather than facts. According to this Harvard Business Review article, acknowledging how someone else feels — rather than what they did or didn’t do — makes them trust you more. That approach might be worth trying the next time you find yourself struggling to build or rebuild a relationship of trust at your business.